Innovative Curriculum

The programme is designed to provide students with the skills and knowledge needed to perform key administrative tasks in various organisational settings. The curriculum emphasises:

1. Core knowledge of administrative functions

• Office Management: Students learn the fundamentals of office operations, including office technology, equipment management, and organisation.
• Document Management: Master skills for document creation, handling, and filing systems, ensuring efficiency in record keeping and retrieval.
• Communication skills: Develop professional communication skills, both written and verbal, essential for internal and external communication within

2. Business administration skills

• Project management: Gain practical skills in planning, executing, and overseeing projects, ensuring successful outcomes within timelines and budgets.
• Human resource management: Understand the basics of managing staff, including recruitment, training, employee relations, and performance management.
• Financial administration: Learn financial aspects such as budgeting, financial reporting, and accounting fundamentals for managing an organisation’s finances.

3. Information technology integration

• Business software training: Get hands-on experience with common administrative software such as MS Office, spreadsheets, databases, and project management
• Technology in administration: Explore how modern technology supports administrative work, including data management, cloud solutions, and digital communication tools.

4. Legal and ethical aspects

• Business law: Study basic legal concepts related to contracts, intellectual property, and employment laws that affect administrative professionals.
• Ethics in management: Learn ethical practices related to business conduct, confidentiality, and conflict resolution.

5. Leadership and management skills

• Supervisory skills: Develop leadership skills that will enable students to effectively manage teams, delegate tasks, and solve workplace challenges.
• Time management: Master techniques to enhance productivity, prioritise tasks, and work efficiently under pressure.

6. Customer and client relations

• Customer service: Develop strategies for dealing with clients and customers, managing relationships, and enhancing service quality.
• Problem-solving and conflict management: Gain techniques for resolving workplace disputes and managing client or team issues.

7. Internship or practical training

• Hands-on Experience: Students gain hands-on experience through internships, industry projects, and simulation.

Comprehensive Skills Development

The programme focuses on a wide range of skills necessary for performing effectively in administrative and managerial roles. These skills are designed to ensure that students are well-equipped to handle the dynamic demands of modern workplaces. Students benefit from:

• Administrative and office management skills: Ability to organise office workflows, schedule meetings, manage office supplies, and create efficient filing
• Communication skills: Writing clear, professional emails, reports, memos, and letters while maintaining proper tone and formatting. Effective communication with colleagues, clients, and senior managers, including telephone etiquette and face-to-face conversations.
• Human resource management skills: Knowledge of job descriptions, recruitment strategies, and interview processes. Skills for handling employee concerns, promoting a positive work culture, and ability to assists in conducting employee evaluations.

Comprehensive Support

UNISEL is committed to providing a supportive learning environment for all students. Our comprehensive support services include:

• Academic Advising: Personalised course selection, academic progress, and career planning guidance.
• Peer Mentoring: Opportunities to connect with experienced students who can offer advice and support.
• Career Services: Provide assistance on resume writing, job search strategies, and interview preparation.
• Conducive Facilities: Access to modern classrooms, computer labs, and libraries with the latest technology.